Website Outagamie County
As an accredited veteran’s representative, this position aids in the administration of the veteran’s services and provides assistance to veterans, their dependents and/or their survivors. The Deputy CVSO provides information to residents who are county veterans regarding benefits to which they may be entitled or help resolve any complaint or problem arising in or out of such service.
The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
· Manages caseload distribution across Veterans Service team and assists Benefit Specialists with cases more complicated in nature.
· Interviews and advises veterans and/or dependents on eligibility for disability compensation, income based pension benefits, education benefits, death/burial benefits, and all other state and federal veterans’ benefits. Prepares and submits applications for appropriate benefits.
· Assists the Veterans Service Officer with preparation of the annual operating budget and annual grant reporting to the WI Department of Veterans Affairs.
· Prepares department payroll documentation.
· Corresponds with various county, state, and federal offices, attorneys, cemeteries, funeral homes, medical personnel and the general public to obtain and provide necessary veteran information.
· Maintains accreditation with various Veterans Service Organizations and access to federal Veterans Benefits Management System (VBMS).
· Attends meetings or events outside of the office as directed by the Veterans Service Officer.
· High school graduate with at least five years of office experience working with MS Word, Excel, and Outlook.
· Minimum of three years’ experience working with veterans programs such as; compensation, pension, education, and VA Health Care in a County Veterans Service Office or similar Veterans benefits processing position.
· Experience using Vetraspec software or similar Veteran case management software.
· Must have PIV card or ability to obtain PIV card within 12 months of hire.
Required or Preferred Skills:
· Veteran status strongly preferred.
· Knowledge of pertinent laws, statutes, codes, regulations and terminology concerning veterans’ benefits.
· Must have accreditation through as least one of many qualifying veterans’ organizations (NACVSO, WDVA, VFW, DAV, and American Legion, etc.) to represent veterans’ claims and appeals with the US Department of Veterans Affairs. Thereafter, must participate in continuing education to maintain accreditation.
· Ability to use current software programs to complete appropriate applications for clients.
· Ability to maintain confidentiality and manage time effectively.
· Experience in budget preparation and supply maintenance.
· Ability to deal effectively with various members of the public and coworkers. Assist coworkers with questions concerning computer programs, office procedures.
· Ability to work independently, make sound decisions, and use good judgment.
· Ability to lift, carry, push, pull, or otherwise move objects up to 50 pounds, understanding and utilizing proper body mechanics.
OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
Please visit www.outagamie.org and click “Jobs” to apply. Any questions can be directed to Mark Cochrane, Human Resources Recruiter at 920-832-1669 or Mark.Cochrane@outagamie.org
To apply for this job please visit www.governmentjobs.com.